Y-y-you can h-h-hear me! Thank the b-b-bottom line!$b$bI'm not really a s-s-snowman - my n-n-name is Sacks, and I w-w-work for the Ironforge b-b-branch of Smokywood Pastures... I g-g-got sent out here to look for a m-m-missing package, when I was attacked by a c-c-creature I have never seen b-b-before!$b$bSo v-v-very cold...